Privacy Policy

This Privacy Policy explains how SparklePro Services processes personal data when you use satellitejackalwatch.surf, make an inquiry, request a quote, or arrange a cleaning visit. It applies to residential and office cleaning services, including move-in and move-out cleaning, and should be read together with any service-specific terms that apply to your booking.

Effective DateAs stated in policy

ScopeAll users of our services

QuestionsContact

Data We Collect

We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and communications sent through our website, phone, email, or contact form. Where relevant to a cleaning visit, we may also process condition photos provided by the customer to review scope and access arrangements.

The data we collect depends on the inquiry, booking, and service steps involved.

How We Collect Data

We receive data directly from you when you make an inquiry, request a quote, confirm an appointment, or communicate with us. We also generate internal records from scheduling, service coordination, handover confirmation, and payment processing. If you provide property condition photos, those images are used as part of the review of the requested work.

Information is obtained from users, from booking activity, and from records created during service delivery.

Cookie Types

Our site may use essential cookies to support page functions and form submission, preference cookies to remember limited settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose.

We use only cookie categories needed for operation, measurement, and preference handling.

Cookie Controls

You may manage cookies through your browser controls and, where available, through any site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or the reliability of usage measurements.

Browser settings can usually be used to limit or delete cookies.

User Rights

Your Rights

You may ask to access, correct, or delete certain personal data, and you may object to or restrict some processing where the law allows. If a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the nature of the request and any legal limits that apply.

Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after we verify identity and confirm the scope of the request.

Data Retention

Personal data is retained for the period needed to manage inquiries, complete bookings, document service delivery, handle payment and accounting records, and meet legal or operational requirements. When data is no longer needed, we delete it or anonymize it where appropriate, subject to any retention duty that applies under law.

We keep information only for as long as needed for service, recordkeeping, or legal purposes.

Policy Updates

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The date of the latest revision should be read together with the version currently published on the site.

We review this policy when our practices or legal obligations change.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review property condition and scope, prepare custom quotes, confirm appointments and access arrangements, carry out cleaning visits, complete handover records, process payments, maintain business records, improve site reliability, and meet legal or operational obligations. We may also use limited information to manage service communications and to prevent misuse of our website or booking channels.

Processing is limited to the purposes needed to run the service and manage the booking lifecycle.

02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, and related administrative functions. We may also share limited information with contractors or operational partners involved in a specific booking, subject to confidentiality and use restrictions appropriate to their role.

Operational partners receive only the information needed for their role.

03 · Legal basis

Legal Disclosure

We may share personal data with public authorities, courts, or other parties when required by applicable law, a lawful request, or a binding order. We may also disclose information where needed to establish, exercise, or defend legal claims, or to address fraud, security, or misuse concerns.

Disclosure may be required to comply with law or to protect legitimate business interests.